★★★★★
Everything finally has its place
I can see all my everyday makeup without digging through several different bags. Getting ready feels much more organized now.
Refund policy
item must be:
- Unused and unopened
- In its original sealed packaging
- In the same condition as received
Non-Returnable Items
- Opened or used products
- Items not in original packaging
- Items purchased on final sale or with a discount code exceeding 30% off
How To Start A Return
- Email us at support@dermaglow.com
- Include your full name and order number
- Briefly describe the reason for return
- Our team will respond within 24 hours with return instructions
Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method as we are not responsible for lost return packages.
💰 REFUND POLICY
60-Day Money Back Guarantee We stand behind our products 100%. If you are not completely satisfied with your purchase you may request a refund within 60 days of your order date no questions asked.
Refund Eligibility
- Full refunds issued for unopened unused items returned within 14 days
- Store credit or partial refund may be offered for opened items under our 60 day guarantee
- Refunds are issued to the original payment method only
Refund Processing Time Once your return is received and inspected we will notify you by email. If approved your refund will be processed within 3-5 business days. Please allow additional time for your bank or card provider to post the refund.
Damaged or Incorrect Items If your item arrived damaged or you received the wrong product please contact us immediately at support@dermaglow.com with:
- Your order number
- A clear photo of the damage or incorrect item
We will send a free replacement or issue a full refund within 24 hours. You do not need to return the damaged item.
Refund Exceptions
- Original shipping fees are non-refundable
- Gift cards are non-refundable
- Items marked as final sale are non-refundable